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Terms and Conditions

Terms and conditions for Leonardohotels.co.uk

Please read the terms and conditions outlined below before using Leonardohotels.co.uk. 

General terms and conditions

All rates quoted are subject to availability and alteration. All discounted rates quoted are limited offers and subject to availability and may be subject to a minimum night stay. You must be at least 18 years old to book a room at Leonardo Hotels UK and Ireland.

For amendable bookings, credit card payments can be made in a range of currencies on check out. For advance purchase rates, credit cards will be charged in local currency. 

While every effort has been made to ensure the accuracy of all information, Leonardo Hotels UK and Ireland does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed hotels and products.

We would like to take this opportunity to make all our customers aware that at no point will our hotels ever send email, phone, WhatsApp or other messages requesting that payment be made via a link. If you do receive a message of this nature, then it is almost certainly fraudulent and should be disregarded. You should not click on these links, make any payments or provide any information through them or respond to these messages in any way, regardless of how official they may look.

Leonardo Rewards Member Discount Terms and Conditions:

Only available when you book online at Leonardohotels.co.uk

Customer must be an existing guest or sign up as a member to receive the Leonardo Rewards member discount. New sign ups must activate the account by following the link on the activation email we send.

Leonardo Rewards members discount is not available on sale rates, group rates, negotiated rates & selected discounted promotions, varies by hotel.

Leonardo Rewards members discount is not available to Business Booker or T’Op Rate members.

Leonardo Rewards members discount is subject to change.

Leonardo Hotels reserves the right to withdraw this promotion at any time and without prior notice.



Terms relating to Online Restaurant Offers and Promotions

Restaurant offers advertised are exclusively available to hotel guests who have booked online at Leonardohotels.co.uk Only one booking can be made for each online reservation made. Please note that the number of diners cannot exceed the number of guests booked to stay at the hotel for each reservation. Offer cannot be used in conjunction with any other restaurant special offers and all bookings are subject to restaurant availability.

Online bookings

Please note that different terms, conditions and cancellation policies in relation to all online bookings via Leonardohotels.co.uk may apply depending on the hotel and room or rate type selected. Please read carefully the room rate details that are provided before you make your online booking. You are advised to check through the rate details before making your online reservation.

Group bookings

Bookings of 10 or more rooms may be subject to additional terms and conditions, please contact groups@leonardohotels.com for more details.

Child policy

Children under 12 stay and eat breakfast for free when sharing a room with an adult. This offer is only available at Leonardo Hotels in the UK and Ireland, dependent on suitable room availability. This offer is unavailable at NYX Hotels in the UK and The Grand Brighton.

The Grand Brighton: A charge of £20 per extra bed applies when your children are sharing a bedroom with an adult. This charge includes breakfast and applies to children up to the age of 16 years old. Children aged up to 2 years are charged £10 when sleeping in a cot bed. Children aged 16 years and over are classified as adults.  

 

Promotions and offers

Please note that all promotional offers are subject to specific terms, conditions and restrictions listed either on this page or on the specific webpage relating to that offer. All special offers are subject to availability. At any point in time Leonardo Hotels UK and Ireland may have a number of offers and promotions available. Please note that all percentage off discounts will be from our Flexible Booking rates. Our Flexible Booking rates are our standard rates that can be amended or cancelled in advance of a stay. These rates may be room only or bed and breakfast, this will be indicated in the terms and conditions of the offer and in the description of the rate.

Gift Vouchers

Gift vouchers purchased via leonardohotels.co.uk can only be redeemed at any Leonardo Hotels UK and Ireland, excluding The Grand Brighton and The Dilly. Jurys Doyle vouchers are no longer redeemable at Leonardo Hotel properties.

Site use

Leonardohotels.co.uk is intended to assist the consumer in determining the availability and booking of a hotel reservation. Apart from printing information in connection with your travel, you are not entitled to reproduce, replicate, sell, resell or otherwise exploit the website listed above unless we provide you with prior written permission to do so.

Eligibility of use

Use of Leonardhotels.co.uk is restricted to people over the age of 18 who can enter into binding contracts.

Passwords

You are responsible for maintaining the confidentiality of your own password and account for all activities that occur under your account.

Links to third party websites

Links that feature on Leonardohotels.co.uk are links to other sites which we believe may be of interest to you. By providing these links we are not endorsing or recommending such sites or  the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to or from any other website.


Name and Address:
This website is operated by
Leonardo Hotel Management (UK) Limited
245 Broad Street, Birmingham, B12HQ, UK

Contact information:
Tel.: +44 (0) 870 4100 800 
marketing@leonardohotels.com

Company registration:
Registered Office:
Leonardo Hotel Management (UK) Limited
245 Broad Street, Birmingham, B1 2HQ, UK
Company No. 03447849
Registered in England

Legal Company Name:
FATTAL LEONARDO OPERATION (IRELAND) LIMITED
JURYS REWARDS More great reasons to stay