Terms and Conditions
The following are the terms and conditions of the Jurys Rewards Loyalty Programme for Guests.
"Company" means Jurys Inns Group Limited, registered in Ireland no. 418679, registered address 146 Pembroke Road, Ballsbridge, Dublin 4.
"Jurys Rewards Member" means a person that has registered for and been accepted as a member of the Jurys Rewards Loyalty Programme for Guests.
"Hotel Stay" is a night or nights that a Jurys Rewards Member stays in a Participating hotel, pays for their stay and register the stay.
"Membership" means membership of the Jurys Rewards Programme.
"Participating Hotel" means any of the hotels owned or operated by the Company other than a hotel that in the sole opinion of the Company should cease to be a Participating Hotel.
"Jurys Rewards Points" means the points awarded to a Jurys Rewards member for a Hotel Stay in a Participating Hotel which shall entitle a Jurys Rewards member to points in accordance with clause 3 of this agreement which in turn shall entitle the Jurys Rewards member to Programme Rewards.
"Jurys Rewards Programme" means the programme entitling Jurys Rewards members to the benefits offered and subject to these terms and conditions.
"Programme Rewards" means the gifts contained in Jurys Rewards gift collection.
"Gift collection" means the list of the Programme Rewards issued by Company.
"Benefits" means the benefits awarded by the Company to a Jurys Rewards member based on the members tier level and such benefits can be altered by the Company if it, in its sole opinion, believes that any of the benefits should cease or be modified.
2.1 Membership to the Jurys Rewards Loyalty Programme is offered at the sole discretion of the Company.
2.2 Membership entitles a Jurys Rewards member to Jurys Rewards Points, and the redemption of the Jurys Rewards Points entitles the Jurys Rewards Member to Programme Rewards subject to all applicable laws and regulations and subject also to income tax and other taxes which shall be the sole liability and responsibility of the Jurys Rewards member.
2.3 A Jurys Rewards member must quote his or her membership number at the time of booking to avail of Jurys Rewards Points.
2.4 If more than one Membership is assigned to a person, he or she will only receive Jurys Rewards Points on one account and the duplicate account or other accounts will be cancelled.
2.5 The Jurys Rewards Member is obliged to notify the Company in writing of any change in address from the address in the Jurys Rewards Programme application form.
3. Jurys Rewards Points.
3.1 The Jurys Rewards member will receive Jurys Rewards Points for any qualifying Hotel Stay paid for by him/her and for any food and beverage expenses charged to his/her room.
3.2 A qualifying stay is any direct booking made online at jurysinns.com or by phone directly with a Jurys Inn hotel or at Jurys Inn Customer Contact Centre.
3.3 Jurys Rewards Points WILL NOT be awarded or received for:
(a) the purchase of the Company gift vouchers,
(b) charges incurred for conferences including room hire and food and beverages and banquet functions,
(c) Third party travel websites such as expedia.com, lastminute.com, laterooms.com and booking.com, FIT rates, Fam rates, Tour Group or Series rates and any discounted promotional rates via third party agents such as Superbreaks, Time Out, Tesco ClubCard.
3.4 Jurys Rewards Points cannot be earned simultaneously with any other loyalty scheme points which are in partnership with the Company (such as British Midland Diamond Club points, American Airlines etc.) in relation to the same Hotel Stay.
3.5 Jurys Rewards Points will be awarded in local currency where Hotel Stay has taken place. The Jurys Rewards Member will receive 10 points for every Pound Sterling or Euro spent in any Participating Hotel. This may be subject to change at the discretion on the Company.
3.6 A Jurys Rewards Member is only eligible to receive Jurys Rewards Points if the room is reserved in a Participating Hotel in his or her name and is personally occupied and paid for by the Jurys Rewards Member.
3.7 A Jurys Rewards Member may only receive Jurys Rewards Points for a maximum of two rooms - one self-occupied room and one other room. The additional room must booked in the members name and paid for by the Jurys Rewards Member.
3.8 A room in a Participating Hotel being occupied by one or more Jurys Rewards Member will only attract Jurys Rewards Points to one Jurys Rewards Member.
3.9 Jurys Rewards Points accrued by a Jurys Rewards Member are for the Jurys Rewards Member’s sole benefit only and may not be assigned or transferred to any other person.
3.10 Jurys Rewards Points may take up to 10 days to be credited to the Jurys Rewards Member's account.
3.11 Points will only be backdated if requested and for a maximum period of 3 months. The Jurys Rewards member must provide proof of completed booking in order to backdate points. Points are backdated at the sole discretion of Jurys Inns Group Ltd.
4. Account Activities Statement.
The Jurys Rewards member will receive an Activity Statement if and only if the Jurys Rewards member has earned Jurys Rewards Points or claimed a Programme Reward during the three month period prior to issue of the activity statement. Individual Activity Statements will not be duplicated. Statements will be emailed to Jurys Rewards members every quarter.
5. Programme Rewards and Gift Collection.
5.1 Programme Rewards may take up to 60 days for delivery.
5.2 Programme Rewards must be claimed in the manner specified by the Company.
5.3 Once a Programme Reward has been claimed, it cannot be exchanged.
5.4 The Gift Collection and the Programme Reward can be altered by the Company at its sole discretion either partially or wholly.
5.5 Free Room Night Awards can only be booked online at www.jurysinns.com and are strictly subject to availability. Blackout dates apply. Free room night is based on a maximum of 2 adults sharing. Third person supplement will be applied for any additional guest.
5.6. General booking terms and conditions will apply to rooms booked under the Free Room Night Awards. Free Room Night Awards can be cancelled up to 2pm, on day of arrival. Jurys Rewards Points will only be refunded to Jurys Rewards members who cancel before 2pm on day of arrival. Any Free Room Night Award cancelled after 2pm on dayof arrival will forfeit the corresponding Jurys Rewards Points for the Free Room Night.
6.1 Jurys Reward benefits are awarded to a Jurys Rewards Member based on the Jurys Rewards Members tier level.
6.2 Jurys Reward benefits are subject to availability and can be altered by the Company at its sole discretion either partially or wholly.
7. Tier Levels
7.1 Tier levels are based on room night production.
7.2. On enrolment, all members will be allocated into Floor 1. A Jurys Rewards member will only be upgraded once in a 12 month period.
7.3 A Jurys Rewards member will be automatically upgraded when their room night production reaches the required number of room nights for that tier within a 12 month period from when they join.
7.4 Once the new level is reached, member will keep that level for one year, unless they qualify for the next level up in the meantime.
7.5 A Jurys Rewards member will be automatically downgraded if their room night production stays static for more than 12 months.
7.6 If, after 12 months of being upgraded, the A Jurys Rewards member has not stayed for the number of nights required to keep the membership level, the Jurys Rewards member will be moved down one level.
7.7 A Jurys Rewards member will not be moved down more than one level in a 12 month period.
8.1 A Jurys Rewards Membership and/or the Jurys Rewards Programme may be terminated by the Company at any time.
8.2 Any Jurys Rewards member who has not earned Jurys Rewards Points for twelve consecutive months will forfeit their Jurys Rewards Points. Jurys Rewards Points will therefore expire after twelve consecutive months if the Jurys Rewards member has not earned Jurys Rewards Points over a twelve consecutive month period. Member will be notified before the expiration date.
8.3 Any Jurys Rewards member who has not earned or redeemed Jurys Rewards Points for eighteen consecutive months ie account has been inactive, will have their Jurys Rewards membership terminated and all Jurys Rewards Points in the name of the Jurys Rewards member will be forfeited. Member will be notified before the expiration date.
9. Governing Law.
These terms and conditions are to be construed in accordance with the laws of Ireland and the parties submit themselves to the exclusive jurisdiction of the Irish Courts.
10. Prior Loyalty Programme.
The Jurys Rewards Programme will supersede and replace all other loyalty programmes operated by the Company (including Your Inn and Priority Guest)
The Company's address for the service of notices shall be the Jurys Rewards for Guests Programme, Jurys Inn Central Reservations, 245 Broad Street, Birmingham, B1 2HQ
The Company will not be prejudiced or restricted by any indulgence of forbearance extended to the Jurys Rewards member. No waiver by the Company in respect of a breach of these terms and conditions shall operate as a waiver in respect of any subsequent breach of these terms and conditions.