Guest Ratings are based on our Jurys Inns Guest Satisfaction programme. At Jurys Inn we take our guests satisfaction and loyalty very seriously so we ask guests to complete a questionnaire to find out how they enjoyed their stay. To date tens of thousands of guests have responded and these comments have enabled us to further develop our product and service to meet your needs.
My first experience of Jurys was while in college, being offered work in the old Jurys Glasgow hotel to help with their busy Christmas parties. I went over with a group of eight people and we worked really hard, long days and nights and had a great time! I left college and went for an interview in Jurys Bristol Hotel for a summer job and stayed for four very enjoyable years. I worked in various roles from Restaurant Supervisor, Assistant Conference and Banqueting Manager, then Restaurant Manager. I spent time in reception before getting the position of Duty manager.
I also spent nearly three months away from Bristol, including a month in Belfast and two more in Jurys Inn Glasgow as part of the opening team. I then moved to the Jurys Inn London Islington as Rooms Division Manager, gaining invaluable experience in Revenue Management.
I found that there were always great opportunities to learn from very knowledgeable people. I was given the chance to gain great experience in each area I worked in, and met many great people who I have learned from along the way.
From London Islington, I moved to Jurys Kensington Hotel as Rooms Division Manager and spent six months there. I was then promoted to Deputy General Manager in Belfast and spent a year there. I opened the Jurys Inn in Plymouth as Deputy General Manager and from there moved to Birmingham as Operations Manager. I found this experience to be excellent and gained great experience from a very busy and demanding property with 445 bedrooms and 20 meeting rooms.
In May 2008 I came to Dublin to the Jurys Inn Custom House as Deputy General Manager. I really enjoy being back in Ireland where I am closer to family and friends.
I have been Hotel Manager for over a year now. Every day is different and I really enjoy the different challenges that appear all the time. With a team of over 70 people it is very exciting. I work with a great bunch of people and in this job it is all about the team and our guests.