To redeem your Gift Voucher simply follow these steps and complete the form below:
- Gift Vouchers must be redeemed against an existing booking
- Gift Vouchers when used for accommodation are only redeemable against our "Flexible Booking" room rates and are not redeemable against advance purchase rates
- If you would like to use your voucher for in-hotel credit simply complete the form below and the credit will be added to your booking when you arrive at the hotel
- Voucher redemptions are processed Monday to Friday from 8am – 5.30pm (GMT) excluding UK Bank Holidays.