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Redeem Your Gift Voucher

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We’ve made some changes to our Gift Vouchers.

If you have a voucher with a bar code, instructions on how to redeem are at the bottom of the voucher.

 

If you have a voucher without a bar code, please complete the form below:

  • Gift Vouchers must be redeemed against an existing booking that is not a pre-paid rate
  • Gift Vouchers when used for accommodation are only redeemable against our "Flexible Booking" room rates and are not redeemable against advance purchase rates or where a flexible rate has been paid for in advance by choosing the 'Pay Now' option when booking. 
  • If you would like to use your voucher for in-hotel credit simply complete the form below and the credit will be added to your booking when you arrive at the hotel
  • Voucher redemptions are processed Monday to Friday from 8am – 5.30pm (GMT) excluding UK Bank Holidays.
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Leonardo Hotels UK and Ireland will only process the information you have provided us with in order to handle your request. For more information about how Leonardo Hotels UK and Ireland process personal information, please refer to our Privacy Policy.

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