Guest Ratings are based on our Jurys Inns Guest Satisfaction programme. At Jurys Inn we take our guests satisfaction and loyalty very seriously so we ask guests to complete a questionnaire to find out how they enjoyed their stay. To date tens of thousands of guests have responded and these comments have enabled us to further develop our product and service to meet your needs.
Homes across the UK turn to hotels to help satisfy demanding house-guests
With Kate Middleton Voted the UK ’s Most Desired House Guest
As the school holidays begin, a UK wide poll conducted by 'Exceptional Everyday City Hotels' Jurys Inn has discovered that Brits put themselves under intense pressure to play the perfect host to house guests, with a staggering 77% of us suffering from stress when we have visitors to stay and a truthful 42% of those surveyed deciding after just one day they wished their guests were staying at a hotel instead. With more than half the population hosting guests on a regular basis, a quarter of those polled had actually fallen out with their visitors at some point, mainly because they felt they were treating their home like a hotel (25%). The situation is so bad that just under half of us (48%) now avoid having demanding friends and family over at all. HRH Kate Middleton was chosen as the ideal house guest by a quarter of the 1,000* respondents, highlighting the current popularity of the Monarchy and William’s new bride.
The survey, commissioned by Jurys Inn hotel group, discovered having house-guests to stay can prove costly both in time and money, with over 80% of hosts spending more time cleaning, a fifth shelling out for better food brands and 23% even buying scented candles and flowers to impress guests. Unsurprisingly only 6% felt confident enough to have their home scrutinised by celebrity cleaning duo, Kim and Aggy!
The results of the survey revealed guest expectations are high, with nearly a quarter wanting their host to provide constant tea and coffee and even a full English breakfast, with fresh towels and linen expected by 44% of guests. Nearly 60% of visitors would offer to cook, whilst just over half (54%) would offer to tidy up so as not to out stay their welcome and just under half (48%) would bring their host a gift as a token of thanks for putting them up.
Stress expert Gladeana McMahon comments: “Most people want to be liked and seen in the best light possible, so when guests arrive it is inevitable that people will put themselves out to offer the finest experience they can. However, as this research shows it can prove costly both financially and emotionally. Having family and friends stay close by, in a hotel or equivalent, is a good way to limit the emotional stress whilst making sure you enjoy spending time with loved ones.”
John Brennan, CEO of hotel group Jurys Inn said: “Our survey revealed that friends and families across the UK put pressure on each other and themselves to create the perfect stay. They want to create a warm welcome but it’s proving costly and stressful for everyone involved. A central hotel like Jurys Inn provides a cost effective home from home which means guests can enjoy the company of their friends and family without the added stress and worry about outstaying their welcome and home owners across the UK can claim back their personal space!”
Jurys Inn has attracted attention amongst guests and the industry for the quality, value and consistency of its service within central city locations. The leading hotel group also consistently offers guests facilities more typical of 4* hotels, which is why its properties are known as “Exceptional Everyday City Hotels”.