To make a group booking click here to complete our online form and a member of our team will be in touch to help you with your booking within 48 hours.

Jurys Rewards FAQs

Jurysinns.com looks different? How do I log into my Jurys Rewards account.
To access your Jurys Rewards account, use the Log In button on the top right corner of jurysinns.com - your username and password remains the same.

My Jurys Rewards online account looks different?

We have a brand new look website and Jurys Rewards  pages which we hope is easier for our Jurys Rewards members to use. All the information you could previously access remains the same, it is just presented differently:

Summary – displays your recent reservations and latest points statement

History – displays past reservations and statements

Spend – Here you can spend your points  on free room nights and gifts

Help – Here you can request any missing points or replace a membership card

Manage Profile – Here you can update your personal information, change your password or change your Ezine subscriptions

Has my account history changed?
No. All of your profile, bookings, redemptions and account information remains the same and is still available for you to access on the new website.


How can I use Jurys Rewards points?

Once you become a member and start earning points, you can swap these points for a gift in the Jurys Rewards Gift Collection. For the full list of gifts and points required, log into your account and go to the 'Spend' section.


How often are my points updated online?
Points will be updated to your members account within 5 days of departure.


What are the Terms and Conditions of the Jurys Rewards Programme?
To view the terms and conditions simply click on this link Terms & Conditions


How do I join Jurys Rewards?
Click here to complete an application form and join Jurys Rewards.


If I have a query regarding my statement, who do I contact?
Please login to your account and complete the Membership Query form in the 'Help' section for any queries on missing points or transactions.


I’ve lost My Card. What do I do?
To request a replacement card, Please select the Lost Card option on the Membership Query form.


Should I quote my Jurys Rewards membership number every time I make a reservation?
Yes. You will not be rewarded points if you do not quote your membership number at time of booking.


Do my points expire?
Yes, your points will automatically expire if you have not earned any Jurys Rewards Points over a twelve consecutive month period.


Does my membership expire?
Any Jurys Rewards member who has not earned or redeemed Jurys Rewards Points for eighteen consecutive months ie. account has been inactive, will have their Jurys Rewards membership terminated and all Jurys Rewards Points will be forfeited.


How do I earn Points?
You earn points everytime you stay at a Jurys Inn Hotel. Simply quote your membership number when making a booking and you will awarded 10 points for every Euro or Pound you spend with us. Points will appear on your account within 5 days of departure.


How many points do I have?
To view your latest points balance, just logon to your online account and your points balance will be displayed on the summary page.


How often do I get a Jurys Rewards statement?
You will receive email statements quarterly. You can view your latest statement anytime, just logon to your online account.


How do I redeem a prize?
Prizes can only be redeemed online. Simply logon to your online account and go to the 'Spend' section.


I tried to redeem a gift but am told it is unavailable?
When logged in and making a redemption, if you do not have enough points for a gift, you may be advised that the gift is unavailable. In this case, select another gift that you have enough points for.


How do I redeem a Free Room Night?
When logged in to Jurys Rewards, Select ‘Spend’ and select the free room night you require. Note, Accommodation is subject to availability at the time of reservation and blackout dates may apply due to seasonal periods or special events.


Can I book a Free Room Night over the phone?
No. Redemptions for a Free Room night can only be booked on www.jurysinns.com.


What if I want to give my free room night to someone else?
If you want to give your free room night to someone else, please select a Jurys Inn gift voucher instead of booking the free room night online. Voucher will be posted to the Jurys Rewards member not the intended recipient within 28 days.


How do I redeem a Voucher?
When logged in to Jurys Rewards, Select ‘Spend’ and select the voucher type and denomination you require. Vouchers will be posted within 28 days.


What is Jurys Rewards?
Jurys Rewards is the loyalty programme for frequent guests of Jurys Inn. Jurys Rewards is free to join and guests earn 10 points for every Euro or Pound spent. These points can be swapped for free room nights and shopping vouchers.


What are the Jurys Rewards tier levels?
There are 3 tiers of membership – Floor 1, 2 and 3. All tiers receive the same amount of points for every £/€ spent but have varying benefits when staying at our hotels.

Tier NameRoom Night Requirements
Floor 1You stay up to 10 nights a year
Floor 2You stay with us between 10 and 40 nights a year
Floor 3You stay with us up to 40 nights a year


  Members will move to the next floor once they meet the qualifying room night criteria.


What Benefits does Jurys Rewards have?
Jurys Rewards offers new benefits for members while staying in our hotels. Benefits are awarded by Tier Level:

Tier NameStaysBenefit
Floor 1You stay up to 10 nights a year10 points for every £/€ spent
Exclusive offers including member only sales
Floor 2You stay with us between 10 and 40 nights a year10 points for every £/€ spent
Exclusive offers including member only sales
Free WiFi
Superior Room Package guaranteed
1 x Costa Voucher
Floor 3You stay with us up to 40 nights a year10 points for every £/€ spent
Exclusive offers
Free WiFi
Superior Room Package guaranteed
1 x Costa Voucher
1 x Free drink voucher
Priority access to your room through busy periods
Early check in
Late check out